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Frequently Asked Questions
Every jewelry creation is personally designed and handcrafted in our California studio. Nothing is outsourced — ensuring uncompromising quality control and a true designer-to-client experience.
Yes. Many of our pieces can be tailored to your preferences — whether adjusting length, carat weight, metal type, or creating something completely one-of-a-kind. Our clients often share photos or ideas, and we bring their vision to life with updates along the way.
We craft exclusively in solid gold with lab-grown, conflict-free diamonds of E color and VVS–VS clarity. This ensures exceptional brilliance, durability, and ethical sourcing. Natural diamond upgrades are also available by request.
Yes. Every jewelry creation is accompanied by a Certificate of Authenticity and a professional appraisal for insurance and long-term value.
Absolutely. Our clients often mention being hesitant at first, but their jewelry creations arrive more stunning than expected. Each order is fully insured, shipped securely, and includes certification. Many customers even test their diamonds with local jewelers and confirm the quality.
We want your jewelry to feel perfect. Resizing or adjustments (length, clasp style, backing changes) can usually be made. We’ll guide you through measuring, and in the rare case something needs altering, we’ll make it seamless.
We offer a 30-day return window with a full refund on all non-custom items. There are no restocking fees, and the process is designed to be simple and worry-free. Custom and bespoke orders are final sale, but we keep you updated with photos/videos during production for peace of mind.
We ship worldwide, fully insured. In the U.S., most orders arrive within a few days once completed. International orders include tracking and insurance, with costs and delivery times calculated at checkout. Some shipments require signature for security.
Our jewelry is made to last. Clients wear their bracelets and rings daily and love that clasps are secure and settings are strong. With proper care, your piece becomes an heirloom.
Yes — many of our buyers return for anniversaries, upgrades, or to add to their collection. They often say our jewelry is “even more stunning in person” and that the process is stress-free and enjoyable.